You may encounter the following error when attempting to purchase our products through Stripe:
As per Indian regulations, export transactions require a customer name and address. More info here: https://stripe.com/docs/india-exports
Unfortunately, this error may occur even when your payment card details are valid. Stripe’s requirements apply specifically to relevant transactions processed through Indian Stripe accounts.
This error relates to regulatory requirements applicable to international payments processed through Stripe accounts registered in India. These requirements mean Stripe must receive specific customer information before it can process certain export transactions.
Should you hence encounter this error, we recommend that you reach out to our support team here: https://simplecalendar.io/contact/, from where we can then provide an alternative payment method to help you complete your purchase.